Privacy and Data Protection Policy

Privacy and Data Protection Policy for Solihull Driver Trainers

Solihull Driver Trainers Privacy And Data Protection Policy

Solihull Driver Trainers is committed to only collecting, holding and using data in accordance with UK law, including, but not limited to the Data Protection Act 2018 and the General Data Protection Regulation 2018 (GDPR).

Collection and holding of data:

In the course of providing a service to clients it is necessary that Solihull Driver Trainers will collect and hold data relating to their clients.

This data could include; contact details, driving licence and driving test details; details of tuition provided and the client’s progress and learning; payment details; ‘video’ recordings of the driver’s view whilst driving; video and audio recordings of the inside of the car during driving lessons.

Access to data:

Client data will be available to the client’s driving instructor and Solihull Driver Trainers management or administrative personnel.

Client data will also be available to any agents used by Solihull Driver Trainers to aid the efficient running of the driving school.

As at April 2021 Solihull Driver Trainers use Driving Instructor Services Ltd for the purpose of; telephone call handling; diary management and other office and administrative tasks, so client data is shared with Driving Instructor Services Ltd.

Use of data can include:

• The normal contact between a company providing a service and their clients, including contacting clients in relation to their tuition or any other road safety matters that we think they maybe interested in.

• Marketing products or services that we feel the client maybe interested in; any marketing of this type will not be excessive, and will not involve the sharing of any personal data with any other organisation.

• Maintaining a record of who is driving a vehicle and when, for use in the event of a motoring or other offence being committed or a collision.

• The monitoring of the progress and performance of clients.

• The monitoring of the performance of driving instructors, this may include sharing information about clients internally within Solihull Driver Trainers and with DVSA.

• Booking & managing theory or driving tests on behalf of the client, this will involve sharing data with DVSA or any other relevant testing organisation.

• Complying with financial, taxation and other legal requirements.

• Keeping records and evidence of; lessons taken; payments made; subjects taught; client progress and performance, which may include video and audio of training sessions in order to protect all parties in the event of any dispute or allegation relating to financial matters, tuition, or behaviour of either the driving instructor or the client.

• Video recordings of the driver’s view whilst driving may be used for training purposes, or published on the internet to illustrate road safety issues or other points of interest, video recordings will not be used in these ways if the client is identifiable unless consent is given by the client.

Sharing Data:

No personal data will be passed to any third party unless;

• There is a need to do so in order to provide a service to the client;

• It is necessary for the efficient running and administration of Solihull Driver Trainers;

• There is a legal requirement to do so;

• Or, the client has given their permission for their data to be shared.

Print Version of Solihull Driver Trainers Privacy and Data Protection Policy

Pages in the Terms of Business section of the Solihull Driver Trainers website:

Sections of the Solihull Driver Trainers website: